Question 1

What are the steps to create a website?

Accepted Answer

We start with an analysis of your needs, followed by graphic design, development, testing and finally the launch of the site.

Question 2

Do you offer maintenance services for websites?

Accepted Answer

Yes, we offer maintenance services to ensure your site stays up to date and secure.

Question 3

Can I update my site myself after it is built?

Accepted Answer

Absolutely — we offer training to help you manage your website independently.

Question 4

How long does it take to create a website?

Accepted Answer

The timeline depends on the complexity of the site, but it generally takes between 4 and 12 weeks.

Question 5

Do you offer e-commerce solutions?

Accepted Answer

Yes, we build fully functional e-commerce sites with integrated payment options.

Question 6

What is SEO and why is it important?

Accepted Answer

SEO (Search Engine Optimization) is the optimization of your site for search engines — crucial to improving your website's visibility in search results.

Question 7

Can you manage our social media advertising campaigns?

Accepted Answer

Yes, we offer complete social media advertising management services to maximize your return on investment.

Question 8

What types of content do you create for web marketing?

Accepted Answer

We create a variety of content, including blog articles, infographics, videos and social media posts.

Question 9

Do you offer email marketing services?

Accepted Answer

Yes, we design and run targeted email marketing campaigns to reach your business goals.

Question 10

How do you measure the success of your web marketing campaigns?

Accepted Answer

We use analytics tools to track key performance indicators (KPIs) such as web traffic, conversion rates and return on investment (ROI).

Question 11

How can I get a quote for your services?

Accepted Answer

You can contact us through our online form, by phone or by email to get a personalized quote.

Question 12

Do you offer service packages?

Accepted Answer

Yes, we offer several service packages tailored to different needs and budgets.

Question 13

What are your rates?

Accepted Answer

Our rates vary depending on the services and the specific needs of your business. Contact us for a detailed quote.

Question 14

Do you have references or customer testimonials?

Accepted Answer

Yes, we have many testimonials from satisfied customers that we would be happy to share with you.

Question 15

How can I track the progress of my project?

Accepted Answer

We provide regular updates and use project management tools to ensure transparent communication with our clients.

Question 16

Do you offer a guarantee on your services?

Accepted Answer

Yes, we guarantee our clients' satisfaction and work until you are completely satisfied with our services.

Question 17

What are your business hours?

Accepted Answer

We are open Monday to Friday from 8 a.m. to 5 p.m., but our support services can be available 24/7 as needed.

Question 18

How can I contact you?

Accepted Answer

You can reach us by phone, email or through our online contact form.

Question 19

What is the response time for a contact request?

Accepted Answer

We strive to respond to all requests within 24 hours.

Question 20

Do you offer on-site services?

Accepted Answer

Yes, we can offer on-site services for some of our offerings, depending on your business needs.

Question 21

Can you work with businesses of different sizes?

Accepted Answer

Absolutely — we work with businesses of all sizes, from startups to large enterprises.

Question 22

Do you offer customized solutions?

Accepted Answer

Yes, we create tailor-made solutions to meet the specific needs of each client.

Question 23

How do you guarantee the confidentiality of my information?

Accepted Answer

We have strict confidentiality policies and use leading-edge technology to protect your information.

Question 24

Do you have partnerships with other companies?

Accepted Answer

Yes — this is one of our strengths at Actif Marketing. We partner with dozens of skilled companies, each highly specialized in its own field, and we often refer clients to these partners in a fully transparent way.

Frequently asked questions

Web & marketing

General