Question 1

What are the steps to create a website?

Accepted Answer

We start with an analysis of your needs, followed by graphic design, development, testing and finally the launch of the site.

Question 2

Do you offer maintenance services for websites?

Accepted Answer

Yes, we offer maintenance services to ensure your site stays up to date and secure.

Question 3

Can I update my site myself after it is built?

Accepted Answer

Absolutely — we offer training to help you manage your website independently.

Question 4

How long does it take to create a website?

Accepted Answer

The timeline depends on the complexity of the site, but it generally takes between 4 and 12 weeks.

Question 5

Do you offer e-commerce solutions?

Accepted Answer

Yes, we build fully functional e-commerce sites with integrated payment options.

Question 6

What is SEO and why is it important?

Accepted Answer

SEO (Search Engine Optimization) is the optimization of your site for search engines — crucial to improving your website's visibility in search results.

Question 7

Can you manage our social media advertising campaigns?

Accepted Answer

Yes, we offer complete social media advertising management services to maximize your return on investment.

Question 8

What types of content do you create for web marketing?

Accepted Answer

We create a variety of content, including blog articles, infographics, videos and social media posts.

Question 9

Do you offer email marketing services?

Accepted Answer

Yes, we design and run targeted email marketing campaigns to reach your business goals.

Question 10

How do you measure the success of your web marketing campaigns?

Accepted Answer

We use analytics tools to track key performance indicators (KPIs) such as web traffic, conversion rates and return on investment (ROI).

Question 11

What telecom solutions do you offer?

Accepted Answer

We offer telephony solutions, cellular contracts, VoIP services and unified communication solutions for businesses. Ask us about our cold-calling call center solution as well.

Question 12

Can you integrate telecommunications with our existing systems?

Accepted Answer

Yes, we integrate telecom solutions with your current systems to ensure a smooth transition.

Question 13

What are the benefits of VoIP solutions?

Accepted Answer

VoIP solutions offer reduced costs, greater flexibility and advanced features such as voicemail and video conferencing.

Question 14

Can you negotiate our cellular and internet contracts?

Accepted Answer

Yes, we negotiate the best contracts to meet your needs while reducing your costs to get the most value. We work with all the major providers.

Question 15

What are the advantages of using your contract negotiation service?

Accepted Answer

We have the expertise and supplier relationships that let us secure favourable terms and reduced rates.

Question 16

Do you also handle contract renewals?

Accepted Answer

Yes, we handle contract renewals to ensure you keep benefiting from the best terms.

Question 17

Can you negotiate contracts for businesses of all sizes?

Accepted Answer

Absolutely — we work with businesses of all sizes, from small businesses to large enterprises.

Question 18

What types of contracts can you negotiate?

Accepted Answer

We negotiate mobile telephony, internet and data service contracts for businesses.

Question 19

What IT services do you offer?

Accepted Answer

We offer network management, technical support, data backup and cybersecurity services.

Question 20

Can you manage our existing IT infrastructure?

Accepted Answer

Yes, we can manage and optimize your IT infrastructure to ensure smooth and efficient operation.

Question 21

Do you offer data backup and recovery solutions?

Accepted Answer

Yes, we offer complete data backup and recovery solutions to protect your critical information.

Question 22

How can you improve our cybersecurity?

Accepted Answer

We offer security audits, malware protection solutions and security awareness training for your employees.

Question 23

Do you offer cloud computing services?

Accepted Answer

Yes, we offer cloud computing solutions to improve the flexibility and scalability of your IT operations.

Question 24

How can I get a quote for your services?

Accepted Answer

You can contact us through our online form, by phone or by email to get a personalized quote.

Question 25

Do you offer service packages?

Accepted Answer

Yes, we offer several service packages tailored to different needs and budgets.

Question 26

What are your rates?

Accepted Answer

Our rates vary depending on the services and the specific needs of your business. Contact us for a detailed quote.

Question 27

Do you have references or customer testimonials?

Accepted Answer

Yes, we have many testimonials from satisfied customers that we would be happy to share with you.

Question 28

How can I track the progress of my project?

Accepted Answer

We provide regular updates and use project management tools to ensure transparent communication with our clients.

Question 29

Do you offer a guarantee on your services?

Accepted Answer

Yes, we guarantee our clients' satisfaction and work until you are completely satisfied with our services.

Question 30

What are your business hours?

Accepted Answer

We are open Monday to Friday from 8 a.m. to 5 p.m., but our support services can be available 24/7 as needed.

Question 31

How can I contact you?

Accepted Answer

You can reach us by phone, email or through our online contact form.

Question 32

What is the response time for a contact request?

Accepted Answer

We strive to respond to all requests within 24 hours.

Question 33

Do you offer on-site services?

Accepted Answer

Yes, we can offer on-site services for some of our offerings, depending on your business needs.

Question 34

Can you work with businesses of different sizes?

Accepted Answer

Absolutely — we work with businesses of all sizes, from startups to large enterprises.

Question 35

Do you offer customized solutions?

Accepted Answer

Yes, we create tailor-made solutions to meet the specific needs of each client.

Question 36

How do you guarantee the confidentiality of my information?

Accepted Answer

We have strict confidentiality policies and use leading-edge technology to protect your information.

Question 37

Do you have partnerships with other companies?

Accepted Answer

Yes — this is one of our strengths at Actif Marketing. We partner with dozens of skilled companies, each highly specialized in its own field, and we often refer clients to these partners in a fully transparent way.

Frequently asked questions

Web & marketing

Telecom strategy

IT services

General